Department Head

Rejeki Yoga Laundry · 📍 Maros, Sulawesi Selatan · Diposting 2026-10-12
FULL_TIME⭐ TERVERIFIKASI
Rp 18.000.000 – Rp 21.000.000 per month
Rejeki Yoga Laundry is looking for a dynamic and experienced Department Head to lead our team and ensure the smooth operation of our laundry services. This role is crucial in maintaining high standards of service and customer satisfaction. If you have a passion for management and a commitment to excellence, we invite you to join our team.

📋 Tanggung Jawab Pekerjaan

Oversee the daily operations of the laundry department, ensuring efficient and effective service delivery.,Manage and mentor a team of employees, fostering a positive and productive work environment.,Implement and maintain quality control measures to ensure customer satisfaction.,Coordinate with other departments to ensure seamless service delivery.,Monitor and analyze performance metrics to identify areas for improvement.,Ensure compliance with company policies, procedures, and regulations.,Handle customer complaints and resolve issues promptly and professionally.,Plan and execute training programs to enhance employee skills and knowledge.

🎓 Kualifikasi & Syarat

Minimum of 5 years of experience in a similar role in the laundry or hospitality industry.,Proven track record of successful team management and leadership.,Strong communication and interpersonal skills.,Ability to work well under pressure and meet tight deadlines.,Knowledge of quality control and service standards.,Familiarity with relevant laws and regulations in the laundry industry.,Experience in using management and operational software.,Bachelor's degree in Business Administration, Hotel Management, or related field.

🛠️ Keahlian

Leadership and team managementQuality control and service standardsCustomer service and complaint resolutionOperational planning and executionPerformance analysis and improvementTraining and development
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